About Us

Metronet: Delivering Tailored IT Solutions Across Education, Hospitality, Healthcare and Technology Startup Sectors Metronet, based in the New York City metro area, is a leading IT Managed Service Provider (MSP) specializing in delivering cutting-edge IT solutions and services to businesses in the Education (K-12), Hospitality, and Healthcare sectors as well as technology startup companies. Our core mission is to enhance operational efficiency, strengthen security frameworks, and drive technological innovation across these industries. With over 35 years of expertise and a deep understanding of industry-specific challenges, Metronet is committed to providing tailored solutions that ensure smooth IT operations and business success.

Comprehensive Services and Solutions

Metronet offers a wide array of IT services designed to meet the unique needs of each client. Here's an overview of our primary services and the value they bring to organizations:

1. Desktop Support

Metronet provides comprehensive support for desktop computers to ensure smooth day-to-day operations:

• Troubleshooting hardware and software issues, performing routine maintenance, and carrying out necessary upgrades.

• 24/7 Remote and on-site support, ensuring quick resolutions and minimizing downtime for staff and stakeholders.

2. Local and Wide Area Network (LAN/WAN) Support

We design, implement, and manage secure, reliable network infrastructures:

• Our expert team handles both local (LAN) and wide area networks (WAN) to ensure seamless communication and connectivity between locations.

• We prioritize security and performance, allowing organizations to function smoothly without worrying about network issues.

3. Internet Access Management

Metronet ensures fast and stable internet access by providing tailored connectivity solutions:

• High-speed internet access is configured and managed to meet the specific requirements of each industry we serve.

• We ensure constant, reliable connectivity to prevent interruptions in operations.

4. Voice over Internet Protocol (VoIP) Services

Metronet helps streamline communication by implementing and supporting advanced VoIP systems:

• Our VoIP services offer businesses an efficient, cost-effective communication solution, perfectly integrated into existing infrastructure.

• We enable remote collaboration and communication for distributed teams, ensuring business continuity.

5. Hardware Procurement

We offer end-to-end hardware procurement services:

• Partnering with top manufacturers like HP, Aruba, Intel, Dell, Lenovo, Cisco, Fortinet, Juniper, Samsung, LG, Epson, Brother and others, we provide hardware solutions tailored to your organization's needs.

• Our focus is on sourcing high-quality hardware that ensures longevity and meets industry demands.

6. Software and Cloud-Based Solutions

Metronet leverages industry-leading software and cloud services to streamline operations:

• We offer solutions from Microsoft and Amazon Web Services (AWS) to support cloud migration, ongoing management, and optimization.

• Our cloud services enable businesses to scale efficiently while maintaining operational flexibility and security.

7. Infrastructure Services

Building and maintaining the right infrastructure is essential for any business:

• Metronet offers comprehensive infrastructure services, including wiring, cabling, fiber optics installations, and IT/server rooms setups.

• We handle the installation and maintenance of critical hardware like routers, switches, firewalls, and wireless access points to ensure a robust IT environment.

8. Cybersecurity Services

Security is a top priority across all industries, particularly in education, hospitality, and healthcare:

• Metronet implements advanced cybersecurity measures to safeguard data and IT systems from cyber threats.

• We provide continuous monitoring, threat detection, and quick-response solutions to ensure ongoing protection from vulnerabilities and compliance with industry regulations.

9. IT Logistics Services

Metronet provides comprehensive IT logistics services to streamline hardware and software procurement, setup, and deployment:

• We offer IT logistics support through 26 warehouses owned by three of the world's largest computer accessories and peripherals distributors, Ingram Micro, Tech Data SYNNEX and D&H.

• Our logistics services include purchasing, storing, configuring, and shipping hardware anywhere in North America, ensuring that businesses.

10. Backup and Retention Services (On-Premises and Cloud)

Metronet ensures data integrity and security through robust backup and retention solutions:

• We provide both on-premises and cloud-based data backup and retention services to meet the needs of diverse businesses.

• Our solutions ensure that critical data is safely stored and easily recoverable in the event of data loss, system failures, or cyberattacks.

• With scalable options, clients can choose the most suitable storage strategy, whether local, cloud-based, or a hybrid approach.

Client Benefits

By partnering with Metronet, clients gain access to a range of significant advantages that support operational excellence:

• Enhanced Security: We prioritize the implementation of robust cybersecurity measures to safeguard sensitive data and ensure compliance with industry regulations.

• Improved Efficiency: Our IT support minimizes downtime and enhances productivity, allowing businesses to focus on their core operations.

• Scalability: Our IT solutions are designed to adapt and grow with organizations, ensuring they can scale smoothly as their needs evolve.

• Expert Support: Our experienced IT professionals provide continuous support and consulting to keep systems running optimally.

• professionals provide continuous support and consulting to keep systems running optimally.

• At Metronet, our focus is on delivering customized IT solutions that help clients in the Education, Hospitality, and Healthcare sectors thrive. With a commitment to innovation, security, and efficiency, we empower organizations to navigate their industry-specific challenges while embracing the latest technological advancements.

For more information on how Metronet can support your IT needs, contact us today and discover the difference a dedicated MSP can make.